FAQ
Straightforward guidance on MoveBase services, pricing, access, payment, disposal and commercial support.
If the job is unusual, send the details and we’ll confirm the right fit.
Services
MoveBase provides premium delivery, placement, furniture assembly, setup, non-licensed installation support, commercial interiors support, small moves, internal moves and rubbish or packaging removal where the job is practical, lawful and safely scoped.
MoveBase is built for selected jobs where careful handling, placement and completion matter. It is best suited to delivery-plus-setup work rather than general removals.
Yes. Furniture assembly remains a core service, including flat-pack furniture, desks, beds, cabinets, shelving and selected complex items suited to a professional quote.
We can support suitable non-licensed installation tasks such as furniture anchoring, selected wall mounting, TV mounting, appliance placement, simple fixtures and room setup. Licensed electrical, plumbing, gas or building work is not included.
Yes. See the Commercial page for furniture stores, interior designers, property managers, Airbnb operators, staging companies and commercial fit-out contacts.
Pricing
Use the Pricing page as a guide: Call-Out Minimum from $120, Small Jobs from $180, Standard Jobs from $280, Half-Day Jobs from $450, Full-Day Jobs from $750, Additional Person from +$120 and Rush/Same-Day from +$50.
Because final quotes are confirmed from the job details, access, timing, travel and handling requirements.
If the confirmed scope changes, we will discuss any quote adjustment before continuing. This can include extra items, changed access, safety concerns or different handling requirements.
Booking, access & payment
Send the scope through the Quote page. Include photos, item links, pickup/drop-off details if relevant, access, stairs, parking, preferred timing and the outcome you need.
Primary service area is the Gold Coast, with selected work across Brisbane, Logan, Scenic Rim and Northern NSW where suitable. Send the suburb, access notes and timing so travel can be scoped clearly.
Payment is due on completion unless otherwise agreed in writing. Deposits or prepayment may be required for larger jobs, special bookings, travel-heavy jobs, same-day work or commercial work.
No charge applies before a booking is confirmed. Cancellations or changes within 24 hours may incur a fee, and attendance charges may apply where a confirmed job cannot proceed on arrival. See Cancellations & Rescheduling.
Rubbish & disposal
Yes, where quoted. Rubbish and packaging removal is priced by volume, weight, handling time, access, travel and disposal costs. Tip fees, recycling fees and special disposal costs may be added.
Hazardous or restricted items must be disclosed before booking. E-waste, mattresses, tyres, gas bottles, chemicals, contaminated waste or special disposal items may be declined or charged separately.
Still unsure?
Tell us what you are trying to achieve and we will advise whether it fits MoveBase, what affects the quote, or whether another service type is more suitable.